Privacy Policy

1. Introduction

Welcome to Elevate Publishers ("we," "us," "our"). We are committed to protecting the privacy of our students and users ("you"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you purchase our self-publishing course, visit our website, or interact with our community, all hosted on the EzyCourse platform.

Our registered office is at Via Luciano Manara, 3, Monza (MB), 20900, Italy.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Who is Your Data Controller?

Elevate Publishers is the Data Controller for the personal information we collect. This means we decide how and why your data is processed.

For any privacy-related questions or requests, please contact us at: [email protected]

Our course platform, EzyCourse, acts as our Data Processor, handling your data on our behalf. You can view their own privacy policy on their website.

3. What Information We Collect

We collect several types of information for various purposes to provide and improve our service to you.

A. Information You Provide Directly

• Account & Billing Information: When you enroll in our course, we collect your Full Name, Email Address, Billing Address, and Tax Identification Number (TIN).
• Payment Information: We use third-party payment processors (Stripe and PayPal). We do not personally collect, store, or have access to your full credit card details or payment account information. This data is sent directly to our processors.
• Course & Community Content: We collect information you voluntarily provide, including:
• • Survey responses.
  • Posts and comments in our private community.
  • Exercises and assignments you upload for feedback.
• Marketing Communications: We collect your email address when you sign up for our lead magnets or newsletters.

B. Information We Collect Automatically

• Course Progress: We track your progress through the course, including modules completed and quiz results.
• Usage & Analytics Data: We may use analytics tools (like Google Analytics or Meta Pixel in the future) to collect information about how you interact with our site. This can include your IP address, browser type, device type, pages visited, and referring URLs. This is done to improve our site and marketing.

4. How We Use Your Information

We use the data we collect for the following specific purposes:

• To Provide and Manage Your Account: To create your account, provide you with access to the course, and manage your student profile.
• To Deliver the Course: To track your progress, provide feedback on your assignments, and facilitate community discussions.
• To Process Payments: To complete your purchase and handle billing.
• For Legal & Tax Compliance: To issue correct invoices and comply with our legal accounting and tax obligations (this is the specific purpose for collecting your TIN and Billing Address).
• To Communicate With You:
• • Service Emails: To send you important updates about the course, your account, or changes to our policies (these are mandatory).
  • Marketing Emails: To send you newsletters, special offers, and promotions for our other products. You can opt-out of these communications at any time by clicking the "unsubscribe" link in the email.
• To Improve Our Services: To understand how our students use the course, what they find valuable, and how we can improve our content and user experience (e.g., through survey results and analytics).

5. Legal Basis for Processing (GDPR)

As an EU-based company, we process your data based on the following legal grounds:

• Performance of a Contract: We process your data to fulfill our contractual obligation to you—namely, to deliver the self-publishing course you purchased.
• Legal Obligation: We process your billing address and TIN to comply with financial and tax laws.
• Consent: We rely on your clear, affirmative consent for sending marketing emails and for using non-essential tracking cookies (like those for analytics or advertising). You can withdraw this consent at any time.
• Legitimate Interest: We have a legitimate interest in analyzing course usage to improve our services and in providing feedback on assignments, provided these interests do not override your fundamental rights.

6. Who We Share Your Information With

We do not sell your personal data. We only share it with trusted third-party services that help us operate our business:

• Platform Provider: EzyCourse, which hosts our course, website, community, and built-in email marketing system.
• Payment Processors: Stripe and PayPal, to securely handle your payments.
• Analytics & Advertising Partners: We may share usage data with services like Google Analytics and Meta (Facebook) Pixel to help us understand site traffic and the effectiveness of our advertising.

These third parties are bound by their own privacy policies and are only permitted to use your information to perform these specific tasks on our behalf.

7. Data Retention

We will retain your personal data only for as long as is necessary for the purposes set out in this Privacy Policy.

We will keep your course account data for as long as your account remains active. If you close your account, we will delete your data, except for information we are legally required to keep (e.g., invoices and financial records, which must be kept for several years under Italian law).

8. Your Data Rights Under GDPR

As you are protected by the GDPR, you have the following rights regarding your data:

• The Right to Access: You can request copies of your personal data.
• The Right to Rectification: You can request that we correct any information you believe is inaccurate.
• The Right to Erasure (Right to be Forgotten): You can request that we delete your personal data, under certain conditions.
• The Right to Restrict Processing: You can request that we limit how we use your data.
• The Right to Object to Processing: You can object to us processing your data (e.g., for marketing).
• The Right to Data Portability: You can request that we transfer your data to another organization, or directly to you.

To exercise any of these rights, please contact us at [email protected]. We will respond to your request within one month.

9. International Data Transfers

We sell our course globally. Your information may be transferred to—and maintained on—computers located outside of your state, province, or country, where data protection laws may differ. Our service providers (like EzyCourse, Stripe, and Google) are often based in the UnitedS.

We take steps to ensure that any international transfers comply with GDPR and that your data is treated securely, typically through the use of Standard Contractual Clauses (SCCs) or other approved legal mechanisms.

10. Children's Privacy

Our service is not intended for anyone under the age of 18 ("Children"). We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with personal data, please contact us.

11. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last Updated" date at the top.

12. Contact Us

If you have any questions about this Privacy Policy, please contact us:

Elevate Publishers Email: [email protected] Address: Via Luciano Manara, 3, Monza (MB), 20900, Italy